The Santa grotto photo system

Free Santa photos for every family. A January mailing list for you.

Your elf takes the pictures on any phone. The family scans their own QR code, types their own details, and their photos land in their inbox. You finish the season with every family's contact details, given with their consent.

  • No app to install
  • Works on any phone
  • Your grotto's branding on every photo

How it works

Four steps, and your team only does the first one

Nobody behind the camera types an email address, so the queue moves at the speed of the photos.

  1. Take the pictures

    Your elf shoots on any phone with your branded grotto frame live in the viewfinder, so every shot is framed right first time. Take as many as the family likes.

  2. The family scans their QR code

    Tap finish and the phone shows a QR code personal to that family, plus a short backup code. They scan it, and your elf moves straight on to the next family.

  3. Photos land in their inbox

    The family types their own name and email and ticks their own consent box. Their framed photos are emailed to them, whether they claim in the grotto or on the drive home.

  4. You get their contact details

    Every claim adds a name and email address to your list, given by the family themselves. By January you have a mailing list built from your busiest weeks of the year.

Snap. Scan. Inbox. That is all your elf needs to remember.

What you get

The photos are the gift. The mailing list is yours.

Families claim their photos themselves, so they type their own details and check their own spelling. Instead of a clipboard of smudged addresses, you finish the season with a clean list of local families who chose to hear from you.

  • Name and email address for every family that claims
  • Consent given by the family at the moment they claim
  • Local families who visited you in person, the most valuable list you will build all year
  • Ready for your January sales, spring events and next year's grotto bookings
Families who claimed today Sample
NameEmailConsentTime
Sarah Whitcombes.whitcombe@example.comYes10:02
Dave Okorodokoro@example.comYes10:06
Meg Ashworthmeg.a@example.comYes10:11
Tom Reillytreilly@example.comYes10:15

Sample data shown for illustration only.

For families

Easy for parents. Easy for grandparents.

If they can take a photo, they can claim one. There is nothing to download and no account to create.

  • The queue keeps moving

    Families scan and go. They can fill in their details in the café, in the car or at home, because the code stays valid for two days.

  • Nobody gets left behind

    Point the camera at the code, type a name and an email. If the QR code will not scan, the short backup code works just as well.

  • Every photo feels like a keepsake

    Your branded Christmas frame turns a quick snap into something families want to keep and share, with your grotto's name on it.

Queue entertainment

Put every photo on the big screen

A rolling slideshow shows each family's photos moments after they are taken. Children spot themselves, parents reach for their phones, and the wait feels shorter.

Your staff stay in control

Any photo can be taken off the screen with a single tap. It stays safe in the family's email; it simply stops showing in the slideshow.

Runs on the screen you already have

The slideshow runs in a web browser, so a laptop plugged into your TV, or a smart TV with a browser, is all you need.

Peace of mind

Built for a busy Saturday in December

No app, anywhere

Families and staff use the phones they already have. Nothing to install and nothing to update.

Any phone

iPhone or Android. If it has a camera and an up to date web browser, it works.

Consent done properly

Families enter their own details and tick their own consent box. Your staff never handle personal details on paper.

Wifi or mobile data

Photos upload over wifi or mobile data, so your elf can switch to 4G or 5G if the venue wifi struggles.

Pricing

One price for the season. One line in your budget.

Grottos run for weeks, so we price for the whole season. Running something shorter? Choose weekly.

Recommended

Full season

£399.00

for the whole grotto season

Unlimited practice from sign up until the event

  • Your branded grotto frame, designed for you
  • Photos emailed to every family who claims
  • Big screen slideshow for the queue
  • Your list of family contact details
Book the season

Weekly

£99.00

per week (plus 2 days testing

Ideal for short runs and pop up grottos

  • Your branded grotto frame, designed for you
  • Photos emailed to every family who claims
  • Big screen slideshow for the queue
  • Your list of family contact details
Book weekly

FAQ

Questions grotto teams ask

Do families need to download an app?

No. They point their phone camera at the QR code on screen, a web page opens, they type their name and email, and the photos are sent to them. Nothing to install.

Will it slow down our queue?

No. Your elf takes the photos, shows the family their QR code and moves on to the next family whilst the previous family take their time filling in their email and details. Nobody on your team types an email address, and families can claim their photos immediately or after they have left.

What if a family forgets to scan the code?

Every session also has a short backup code they can type in instead, and codes stay valid for two days, so families can claim at home that evening.

What phones do our staff need?

Any modern smartphone with a camera and a web browser. GrottoSnap runs in the browser, so there is nothing to install on staff phones either.

How does consent work?

Families type their own details and tick their own consent box when they claim their photos. Staff never write down or key in anyone's details.

Can the photos carry our branding?

Yes. Every photo is framed in your grotto's own branded template, which we design for you, so every picture a family shares carries your name.

Can we try it before the season starts?

Yes. From the day you sign up, your team can practise as much as you like until your go live date. Practice photos are marked as practice and are never sent to families, and you can cancel any time before you go live.

Book for Christmas 2026

Start building your mailing list this December

Tell us about your grotto and your season dates. We will design your branded frame and set up your practice access so your team is ready before you open.